Daily Head to Head Saving Issue

#4586  4/3/2014 9:04 AM

It's happened a handful of times, and I use the feature all of the time on the basketball site, so I don't think it's me...

When I check all of the boxes for games that were played and hit save, it updates all of the stats for my hitters and my opponent's hitters.  Then I go to the pitchers, and although I'm sure I added them before, none of the boxes are checked.  So I check all of the boxes for the games that were played and some for the upcoming games and hit save.  It updates all of the stats.  Then I switch back to hitters, and all of the boxes have been deselected....  no games are selected.  I add them, hit save, and all of the stats are updated.  Then I click on pitchers, and they're all empty...

ken_admin  4/3/2014 9:23 AM

I'll give this a shot and see what I can find. Thanks for the details.

mymaus  4/5/2014 4:31 PM

I'm having similar problems. I can't recreate them but they happen enough to be very frustrating.

mymaus  4/5/2014 4:39 PM

MAYBE I recreated a problem. I have 2 matchups set up. I went from the Forums page to the H2H Daily and Matchup 1 showed up fine. I then changed the drop down to Matchup 2 and that showed up fine. Then I changed the dropdown back to Matchup 1 and nothing happened so I hit refresh and Matchup 1 came up with all of the checkmarks erased (frustrating because I had filled them out according to what''s gone on this week). They seem to come back if I go back to the forum page and then back to H2H Daily. Could this be some problem with cookies?
 

ken_admin  4/5/2014 4:48 PM

OK, I will try that to see if I can duplicate the issue. Sorry for the trouble.

mymaus  4/6/2014 11:36 AM

I work with H2H Daily on a regular basis and it continues to come back with no checkmarks on what appears to be a random basis. This is getting really frustrating now. I hope I am doing something wrong.

ken_admin  4/6/2014 11:42 AM

I am looking at this today and will have it sorted out by tomorrow.

#4586  4/12/2014 6:30 AM

Mine was working fine for a few days, but I managed to do it again. 

I was was using an iPad and hit "refresh."

What is the difference between save and refresh?  Should I just avoid that button?